AT&T

Reviews about AT&T

• Sandra Wagner

  Nov, 28 2018
  ★ ★ ★ ☆ ☆
  Gave it a 3 long wait but sale person was very helpful
• Mary Jo Airo

  Jun, 12 2018
  ★ ☆ ☆ ☆ ☆
  So I spent 3 hours at this store buying phones. People were nice so I stayed at the time. My identity was stolen a year ago so I had to call Equifax to unfreeze my self induced credit freeze to open the account. Come to find out... the store ran my credit check twice before my credit was available. It came back N/A according to the letters I received from ATT later. Therefore a deposit of $1000 plus 30% down on my buy one get one free phones was required. The store failed to tell me it was their fault for running my credit report before it was unlocked. SO, $1000 deposit is kept a whole year!!!!! Ridiculous!!!!! I didn't realize I would have to wait a whole year for my deposit back!!! They owe me interest plus a lot of research time and ticked off time. I have spent countless hours talking to ATT customer service, legal, financial, etc. Plus, the service is terrible!! I drive 3 miles from the Muskegon mall and have no service. I drive across Michigan and have no service. It literally says no service on my phone or can't find server. TERRIBLE! Going back to Straight Talk or Verizon ASAP. Trapped here...... Grrrrrrrrrrr Letter from lawyer on the way❣️

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